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UX & UI Design: Software & Android App

Integrated Logistics

Project Details

Client: Integrated Logistics Services CO. LTD.

Date: Dec 2015 - Jun 2016

Time: 69 hrs on 27 screens

Target users

All ILS employees, including executive management, operations managers, account executives, and shipper/receivers

Objectives

Transform existing database (in Excel) into an intuitive UI that can be seemlessly integrated into employees' regular work flow without any extra training

Designing the software

I worked very closely with stakerholders from each department of ILS to fully understand their whole operations, requirements, and pain points with their current system, as I had no prior knowledge of logistics operations or jargons.

User interviews and testings were held once a month, with real users within the company, to ensure design functionality and usability.

App for on-site usage

The Android app was designed specifically for the receiving unit to readily record shipments on-site, either by scanning the barcode or entering serial numbers manually

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